Positive Realist (“we,” “us,” “our,” or the “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access www.positiverealist.com (“the Site”) or use any coaching services, programs, or digital materials (“Services”).
By using our Site or Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Information You Provide Directly
This includes, but is not limited to:
• Name, email address, phone number
• Billing and payment details
• Intake form responses
• Personal background information voluntarily shared during coaching
• Communication preferences
• Any messages or correspondence with us
B. Automatically Collected Information
When you visit our Site, we may automatically collect:
• IP address
• Browser type and version
• Device information
• Pages viewed and time spent on the Site
• Cookies and similar tracking technologies
C. Payment Information
Payments are processed securely through third-party providers (such as Stripe or PayPal).
We do not store or have access to your full credit card information.
2. How We Use Your Information
We use your information to:
• Provide and personalize coaching services
• Process payments and manage accounts
• Communicate with you regarding sessions, updates, and support
• Deliver coaching materials, exercises, resources, and emails
• Improve our Site, offerings, and client experience
• Maintain legal and administrative records
We do not sell, rent, or trade your personal information to third parties.
3. Confidentiality of Client Information
As part of our coaching relationship, you may share personal or sensitive information. We treat this information with respect and confidentiality.
We will not disclose your information except:
• When required by law
• When there is a potential threat of harm to self or others
• When disclosure is necessary to protect the Company’s legal rights
• When you provide express written consent
Confidentiality applies to all coaching sessions, communications, materials, and client data.
4. Cookies and Tracking Technologies
Our Site may use cookies to enhance functionality and user experience. Cookies help us understand:
• How visitors use the Site
• Which pages are popular
• How to improve content and layout
You may disable cookies in your browser settings, although doing so could affect Site performance.
5. Third-Party Services
We may use trusted third-party tools to support our operations, such as:
• Payment processors
• Email service providers
• Scheduling platforms
• Website analytics tools
These providers may have access to certain information only as necessary to perform their functions and are obligated to protect your data.
6. Data Storage and Security
We take reasonable, industry-standard measures to protect your information from unauthorized access, alteration, or disclosure.
However, no system is completely secure. By using our Services, you acknowledge that transmission of information via the internet carries inherent risks.
7. Your Rights and Choices
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your data
• Opt out of non-essential emails
• Withdraw consent where applicable
To exercise any of these rights, please contact us at info@positiverealist.com.
8. Retention of Client Information
We retain personal information only as long as necessary to deliver Services, maintain records, comply with legal obligations, or resolve disputes.
Client coaching session notes and related materials are kept confidential and stored securely.
9. Links to External Sites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of these external sites.
10. Children’s Privacy
The Site and Services are intended for adults 18 and older.
We do not knowingly collect information from individuals under 18.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our Site or Services signifies acceptance of those changes.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Email: info@positiverealist.com
Website: www.positiverealist.com